Essay on E-commerce
in Business
Technology
plays very vital roles in the society today. Their inventions have actually
changed the society as a whole. They have made things possible that not anyone
from the past actually imagined its capabilities of either the construction or
destruction of a society.
Other
than the personal benefits that people can gather from technologies, the
business world has in fact allowed greater changes in their functions and
performance. With the use of technology, industries have become more efficient
in their operation, which should thus lead to better societal improvements and
development.
In
ERP settings
One
of the roles technology plays in the operations of business is on the ways that
enterprise-wide planning are settled and implemented. Enterprise wide planning
can come in many different sets of activities from finance and budget,
marketing, engineering, warehousing, human resource and the like. In order to
manage relative information as well as in managing the functions of the
administrative and core process, technology performs its roles through the
Enterprise Resource Planning (ERP) Systems.
Its purpose is to facilitate the flow of information between all
business functions inside the boundaries of the organization and manage the
connections to outside stakeholders (Bidgoli, 2004). Managers in the business
get to access and use this information so that there can be smooth flow of
operations to its production and administration. As an over-all, it would be
solely for organization and practice purpose that technology play in the
enterprise-wide planning section of the business.
In
Supply Chain Management
Other
than the enterprise-wide planning, technology can play very significant roles
in the means that suppliers, warehouse and distribution of goods are managed.
Supply chains are very dynamic activities in the business that solely includes
the need for proper management and efficient application of tasks and duties.
There are many companies that rely on this part of its operation and thus, it
should be important that involvement in the technology should actually turn
handling of supply chains to be well and smooth. Collaboration of companies has
been one of the biggest benefits that supply chains were able to create with
technology. With today’s advancement of the internet and also the availability
of the software like the ones in ERP, companies from the different parts of the
world can now work together in order to provide and share ideas and ways of
doing business.
Customer
Relationship Management
Customers
are of course one of the main key towards company’s success. If customers are
managed well in terms of relationships and interaction, the business will
surely attain its most desirable profits and income. Technology can also play a
great role in the ways that companies managed their consumers. The marketing of
its products and services can be efficiently done with technology. For one, the
internet with its web tool technologies will be able to reach as wide market as
they can. It should also allow firms to become knowledgeable of the customer’s
ultimate desire and needs and by identifying these can actually make the
companies become close to their customers. Pricing, distribution, advertising,
targeting and other related activities for the market can be well sustained and
attained through the CRM systems.
Bibliography
Bidgoli,
H. (2004). The Internet encyclopedia,
Volume 1. Hoboken, NJ: John Wiley and Sons.
Eiq
Technologies, Inc. Supply Chain
Technology. Retrieved 3 March 2013 from http://www.epiqtech.com/supply_chain-Technology.htm
Greenberg,
N.& Hemphil, L. (1999). A New Approach: Enterprisewide Quality Management Systems. Retrieved 3 March 2013 from http://www.qualitydigest.com/feb99/html/body_enterprize.html
Hossain
L., Patrick, J. D. & Rashid, M. A. (2002). Enterprise resource planning: global opportunities
and challenges. Hershey, PA: Idea Group Inc (IGI).
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